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Company details


1408 Railway Ave,
Canmore, AB,
T1W 1P6

(403) 678-4937
Feel free to contact us for customer support Tuesday through Sundays between 10:00 am and 5:00 pm, MST. We will usually respond the following morning.

Mountain Soles FAQs

    • Free shipping anywhere in Canada on orders over $200.00.
    • $15.00/pair of shoes or other items under $200.00.
    • All orders are shipped by Canada Post.
    • Extra insurance can be requested by the customer and will be added to the cost of shipping if so desired.
  • Please see our Return Policy.

  • Items will be discounted for limited time promotions or if stock has been discontinued.  If you choose to wait for special promotions and clearance sales, you may not find the size that you need is still available.  In order to ensure you get your size, please shop early.  We keep prices fair for all our customers who choose to wait for sales and risk that their size will be sold out.  Therefore, we do not accept returns of sale priced items for refund. 

  • We follow our manufacturers’ recommendations for fair pricing policies.  As our suppliers will not provide us with rebates when other stores offer further discounts, we do not price match any of our competitor’s prices.  If you have purchased a sale item from us, the item will not be eligible for any future additional markdowns.

  • Yes, if we have the correct size in stock, we will gladly exchange it.  However, if this item is no longer on sale at the time of return, we will only exchange it for its’ full retail price.  Exceptions are on items marked down to 30% off and more.  These sales are considered final, and no returns of any kind will be allowed.

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